Because each patch order is customized, customers should review size, quantity, backing, notes, and artwork before checkout. The admin panel is prepared to track order statuses and notes so support can manage questions after purchase.
Final business policy text should be reviewed by the store owner before launch, especially for refunds, defects, artwork approval, and production changes.
Before production starts
Order changes may be possible before production begins. Customers should contact support quickly with the order number and requested change.
Custom-made products
Custom patches are produced according to selected options and uploaded artwork, so standard returns may not apply once production has started.
Production issues
If there is a production or fulfillment issue, the order history and admin notes can help support review the case.
Final policy review
This page is ecommerce-ready, but final legal wording should be confirmed before public launch.